E-mail: service@magazineperkz.com | Phone: 1-888-351-6151
Frequently Asked Questions
How do I pay for this service?
- Your monthly automatic charge is applied to your choice of credit card.
- You will receive a statement of account once a month. This statement is for your records and has all of our contact information as well as your account number.
What is my account number?
Your Magazine Perkz account number begins with 2 letters followed by 6 digits. It is located in the upper right corner of your invoice. You will also find this number just above your name on any correspondence you receive from us.
What hours can I reach someone in the Member Services Department?
Our Member Services Department is open six days a week, Monday through Thursday from 10:00 am - 6:30 pm, and Friday and Saturday from 9:00 am - 1:00 pm, Mountain Standard Time.
When will my subscription expire?
The expiration date for each subscription is shown in the upper right corner of the address label affixed to each of your magazines. In addition, you may request your expiration information from our Member Services Department at 1-888-351-6151.
How long before I receive the first issue of my new subscription(s)?
New subscriptions usually take 6-8 weeks, from the order date, to begin receiving your first copies. Weekly periodicals will, of course, arrive first. If you have not received any issues and it has been more than 12 weeks since you placed your order contact our Member Services Department at 1-888-351-6151.
What can I do if I am missing issues of my magazines?
If you ever miss an issue you may contact our Member Services Department at 1-888-351-6151 and one of our representatives will work with the publisher to resolve the problem immediately. Please be sure to include your address and any apartment number so we may verify that the publisher's records are correct. If the publisher is unable to send the missing issue we will add the missed service to the end of the remaining service of that magazine. If that title becomes unavailable we will substitute another.
What can I do if I am receiving duplicate copies?
If you receive duplicate copies of a magazine provided by Magazine Perkz we need one address label from each of the duplicates. This allows us to determine the unique number assigned to you by the publishers. Once corrected, the number of remaining issues on each of the duplicate accounts will be combined. The remaining service will be added to the end of the subscription to ensure you receive everything you paid for.